Responsible Gaming
Our Commitment to Safe Gaming
Gambling Should Be Entertainment
At La Planète du Val, we believe that sports betting should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you ever feel that your gambling is becoming problematic, help is available.
Age Verification
Sports betting in Canada is only for individuals who are 18 years of age or older (or the legal age in your province, whichever is higher). We are committed to preventing underage gambling and verify all users meet these requirements before participating.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Gambling with money you cannot afford to lose
- Chasing losses by betting more to recover money lost
- Hiding or lying about the extent of your gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape problems or relieve stress
- Borrowing money to gamble
- Failed attempts to cut back or stop gambling
- Experiencing relationship or employment problems related to gambling
If you recognize any of these signs in your own behavior, it is important to seek help immediately.
Responsible Gaming Tools
We provide tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive periodic reminders during your gaming session about how long you have been playing and how much you have wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break from gambling
- Session Limits: Set maximum session durations to help control your time spent gambling
Contact our customer support team to activate any of these tools.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, the following organizations provide confidential support and resources:
Canada
- Responsible Gambling Council (Ontario)
Website: www.responsiblegambling.org
Provides evidence-based information and resources for problem gambling prevention and treatment across Canada.
Provincial Resources
- Problem Gambling Institute of Ontario (PGIO)
Offers treatment services and support for individuals affected by problem gambling. - British Columbia Responsible and Problem Gambling Program
Provides counseling and support services for residents of British Columbia. - Alberta Health Services - Problem Gambling Program
Free counseling and treatment services available to residents of Alberta.
International Resources
- National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
1-800-522-4700 (Call or text) - GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Take Action Today
If you think you may have a gambling problem, please reach out for help today. Problem gambling is treatable, and support is available. Contact one of the organizations listed above or speak with a healthcare professional. There is no shame in seeking help—many people have successfully overcome gambling problems with proper support.
Remember: You are never alone, and help is always available.